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Where do I have to send a helmet for disassembling and what does it cost? If you are searching for your nearest dealer please contact the importer who is responsible for your country.
In Europe Shoei motorcycle helmets are distributed by our various importers.
CRASH AND EXCHANGE: When do you have to replace a helmet with a new one? You will find the addresses of all importers on this website. To offer maximum protection a safety helmet must be the correct fit.
If you require information about the availability or the prices of Shoei helmets or spare parts please contact our importer in your country. Is it possible to buy Shoei products directly via this site?
On the GT-Air (I II), Neotec (I II) models, we decided to use the micro ratchet system due to many wishes of our customers all over Europe.
However, it is also possible to convert the models GT-Air (I II) and Neotec (I II) to a double D-lock for 80,- Euro.
For this please return the helmet together with the proof of purchase to your local SHOEI dealer, who will then send it to us with the return form (RMA) for conversion.
HOMOLOGATION: When does a visor with a Pinlock system meet the ECE standard? Can a faded or torn homologation label (E22) be replaced? Is it only allowed to ride motorcycles in France with reflectors? Where can I get information about prices or about the availability of Shoei products?
You will find the addresses of all our importers on this website.
Where can I get information about prices or about the availability of Shoei products? There is a tendency for customers to choose an oversize helmet to achieve initial comfort.