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In today’s plugged-in, always-on world you can’t afford to be unavailable.
The easier it is for your live agents to pick up and resolve chats to a successful conclusion, the better they’ll perform and the happier everyone will be – you, your agents, and your customers.Private chatting is certainly different from group chat rooms, private chatting allows you to chat one to one with any user you would like to.However the user must allow you to do by setting a preference or by adding you to their friend list.You can create group chat rooms of your own and invite your friends.You can manage moderators for your chat rooms and set other preferences to allow only the kind of user you would want.
Your customers expect personalized service in every interaction. Comm100 makes it easy for your agents to know who’s who so they can respond with precision and care, making your customers feel welcome and valued.